The Right Engagement for the Right Situation.
Every company faces different challenges at different stages. Our engagement model is built to flex around your specific situation — whether you need fractional leadership, a strategic sprint, or performance-aligned partnership.
Built on 25+ years of enterprise sales, account management, and delivery leadership — our engagement model is designed around your specific challenge, not a one-size-fits-all consulting playbook. We embed as senior operators, align commercially with your outcomes, and scale our involvement as results materialize.
Where Does Your Challenge Fit?
We work across four core engagement scenarios. Each one calls for a different operating posture, different relationships to build, and a different definition of success.
Existing Account Growth
You have a live account with headroom — but the relationship hasn’t been cultivated, the white space hasn’t been mapped, and the client doesn’t yet see you as a strategic partner. We step in as the senior relationship owner: mapping the org, initiating executive-level conversations, identifying expansion opportunities, shaping solutions with your delivery and solutions team, and driving proposals through to close.
Plateaued Account
Revenue has flatlined. The account is stable but going nowhere — no new workstreams, no expanded mandate, no momentum. Often this is a relationship problem disguised as a delivery problem. We conduct a deep account diagnostic, re-engage dormant stakeholders, identify what is blocking progression, and build a structured pipeline from within the account to unlock the next phase of growth.
At-Risk or Churning Account
The client is unhappy, escalations are frequent, and renewal is uncertain. We step in as a senior client recovery lead — stabilizing the relationship, resetting expectations, resolving delivery friction, and building a credible path back to trust and expansion.
New Logo or Market Entry
You’re entering a new market, vertical, or geography without an established network or credibility. We provide senior commercial leadership to build pipeline from scratch — identifying targets, initiating relationships, positioning your capabilities, and driving early wins that establish momentum.
Commercials Are Built Around the Brief.
There is no off-the-shelf price list. Every engagement is scoped based on the complexity of the situation, the depth of involvement required, the competitive context, the history of delivery, and the realistic timeline to results. We discuss all of this in our discovery call — and structure something that works for both sides.
Retainer
Monthly fee based on scope and depth of involvement.
3-Month Minimum
Minimum commitment to build pipeline, relationships, and traction.
Success Fee
Aligned to revenue won or unlocked — we win when you win.
6-Month Discount
Longer commitments rewarded — structured in the agreement.
The Bigger the Win,
The Greater Our Stake.
Success fees ascend with deal size — reflecting the relationship depth, solution complexity, and executive investment each mandate demands. Typical range across all tiers: 5% – 14%. The precise rate is agreed and documented in the engagement letter before work begins.
Early wins, SMB accounts, and initial pipeline activation.
Mid-market deals with multi-stakeholder cycles and deeper solution investment.
Large enterprise pursuits with complex solutioning, extended cycles, and executive sponsorship.
The highest-complexity, highest-value mandates — requiring the deepest executive commitment to win.
Auto-Renewal
After the minimum term, engagement continues month-to-month with 30 days written notice to pause or conclude.
What Qualifies for a Success Fee
Any revenue won or unlocked through EdgeHigh’s involvement — new logos, dormant accounts reactivated, or plateaued accounts expanded.
Charter Partner Rate
Our first three clients receive 15% off the first 3 months in exchange for a reference call or brief written testimonial.
What Does a Typical Engagement Look Like?
There is no "typical" — and that's by design. Most engagements start with a focused discovery conversation to understand the challenge, followed by a tailored scope and commercial proposal. From there, we move fast — embedding within your team and delivering measurable impact within the first 90 days.
Discovery & Scoping
A confidential conversation to understand your challenge, priorities, and what success looks like.
Proposal & Alignment
A tailored engagement plan with clear deliverables, timelines, and a commercial structure aligned to your outcomes.
Embed & Execute
We integrate as a senior member of your team — driving results, not reports — with full accountability from day one.
Tell Us What You're Facing.
A 30-minute conversation is all it takes to explore whether our engagement model is the right fit for your specific challenge. No pitches. No pressure. Just a pragmatic discussion about outcomes.